QUESTION: Can you give me a few “Event/Birthday Party Tips”?
KIDS’ SAFETY is the most important thing to us. It is your responsibility to be sure all kids follow the rules of both xCite Mobile Gaming and your own homeowner insurance policy. We are not responsible for kids’ actions and/or lack of good judgment from kids running out into the street.
We highly recommend making your reservations with us as far out as you can if you are set on a specific date and time. If you are flexible with your date and time we usually can fit you in within 2 to 3 weeks from your desired date.
For the best field set up we recommend an area of 50 x 30 to 60 x 40 feet. Natural trees and bushes make great barriers. We also provide several pop up barriers and will work with you to create the best battlefield experience for the kids.
All animals and pets should be restrained, or kept indoors, during setup and breakdown of your party. Be sure all dog stool has been cleaned up if the kids will be running around your yard.
Big TIP: Your booked time period with us starts on time as long as we arrive 10-15 minutes prior to your requested time. We highly recommend that you have pre-cleared a location for us to park in the front of the field or house that we are playing at and that you have cleared the battlefield for any hazards or other objects that would be in the way of where we are placing bunkers and the kids are running around. Unfortunately, we lose a lot of time when either cars or other objects are not cleared prior to us arriving.
QUESTION: How long does one game take?
We set the game times anywhere from 5-20 minutes. Older kids usually like longer timed games.
QUESTION: How old should the players be?
Our games are best played from age 7 and up. However, with parent participation and assistance; we will take a 6 year old party.
QUESTION: What is your cancellation policy?
A valid credit card or debit card is required to guarantee and pay for your reservation. There will be a $50 cancellation fee for all parties or events canceled after payment is received, 15 or more days prior to the event. NO REFUND in the event of reservation being canceled within 14 days of your event. We will make every effort to postpone your event once, with no penalty; to another date should cancellation be necessary.
QUESTION: What happens if it rains?
Our taggers can operate in light to moderate rain. In the event of heavy rain where we cannot continue with your party, our rate will be prorated after the 1st 50% in which we must collect if we have already set up the playing field. If possible an alternative indoor venue should be available for bad weather days to avoid any charges. We are not responsible for the weather; however, the xCite Game Coach is responsible for making a weather related play/no-play decision that protects the players and equipment.
QUESTION: What kind of surface can we play on?
A large grass field is preferred but we can set up in gyms, warehouses or concrete surfaces.
QUESTION: Do we need to sign a Liability Release Form?
Yes, however we make it easy for parents to sign just one liability release form if they agree to accept full responsibility for any accidents or damages on their own property for all players/guests they invited. Since we would not know who was invited or not that extends to any one on the homeowners property and playing our games. If the homeowner does not want to accept that responsibility then it is up to the parent/homeowner to collect a Liability Release Forms for all those guests playing and then provide us those release forms. The form is located on the Laser Tag Waiver page under “Laser Tag Parties” on the main menu, or can be viewed and printed by clicking here.
QUESTION: What happens if my association and/or any other agency shuts my party down?
The customer is responsible for providing the playing space and has already ensured us that no State, County, Municipality, Householder Association, bylaws, etc. prohibit activities like Laser Tag. If your Laser Tag Party cannot take place for any of the former or similar reasons, payment is still due in full.
QUESTION: Can I book additional hours the day of the event?
Additional hours may be booked the day of the event if we do not have another scheduled party. It is always best to book additional hours before the event to assure enough playing time.
QUESTION: Can the laser beam from the laser hurt some one’s eyes?
No, our laser taggers use infrared, just like your TV remote control. It’s totally safe. Players shoot an invisible and harmless beam.
QUESTION: Can laser tag be played indoors as well?
Absolutely, our laser taggers have an “indoor” setting. S o it works well in gyms, halls, buildings, recreation centers or warehouses.
QUESTION: What should I wear to play outdoor laser tag?
A player should wear clothes that they do not mind getting dirty. All players should wear sneakers, or comfortable hiking footwear. Open toed shoes, bare feet and/or sandals are NOT allowed on the field of play. We also recommend long pants versus shorts to prevent scratches from bushes. We encourage all players to come ready to play in their camo gear!
QUESTION: What makes outdoor Laser Tag better than Paintball?
Save money – unlimited ammo
No Pain, No Bruises – Our taggers fire harmless, eye-save infrared signals, not projectiles, so you don’t get hurt when you get hit
Play for longer – You can take numerous hits before your “health level” reaches zero and you are “out”, unlike other combat games where you might be sitting out watching from the sidelines after taking just one hit we can set you up with unlimited lives!
Shoot great distances – no more watching your opponents waving at you just out of range, our taggers shoot over distances of up to 150 feet.
No steamed up safety goggles – our taggers fire harmless eye safe infrared signals so there’s no need to wear eye protection gear
Great for the whole family – we accept players from age 6+, unlike most paintball sites where the minimum age is 12+. (6 year olds required parent participation and assistance)
Cheating is eliminated – once you are “out” the onboard software in your tagger automatically disables your gun to prevent you from continuing to shoot.